Managing My Order

• How do I cancel my order?
• How can I change my order?
• How long will it take for my order to be ready?
• Where can I track my order?

  We'll keep you in the loop every step of the way! You'll get automatic updates via email or app notifications whenever your order status changes.

  Want to check on things yourself? Easy:

  • Open the Picta app and take a peek at your order history

  • Visit our website and check the Order Details (just use the same device you ordered with).

• What should I do if my order doesn’t match my expectations?
• What if my chosen store can't fulfill my print order?
• Where can I find my order history?